Limitation of Liability

At Mari James Botanicals, we’re committed to creating clean, plant-based products with your safety and wellness in mind. While we stand behind the care and quality of every formula, it’s important to acknowledge that everyone’s skin is different—and individual results may vary.

Product Use & Skin Sensitivities

All of our products are crafted with gentle, natural ingredients, but skin reactions can still occur. By choosing to use our products, you agree to do so at your own discretion. We always recommend:

  • Reviewing our full ingredient list before use
  • Performing a patch test when trying a product for the first time
  • Consulting with a healthcare provider or dermatologist if you have known allergies, are pregnant, nursing, or have any existing skin conditions 

Mari James Botanicals shall not be held liable for any allergic reactions, skin irritations, medical issues, or damages—whether direct, indirect, incidental, or consequential—that may arise from the use or misuse of our products.

Website & Content

The information provided on our website (including blog posts, product descriptions, and FAQs) is for general informational purposes only. It is not intended to substitute professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical condition or treatment.

Mari James Botanicals does not guarantee that our site will be free of errors, viruses, or interruptions, and we are not responsible for any damages that may result from the use or inability to access the website or content.

Orders, Shipping & Errors

We do our best to ensure your experience is seamless, but in the rare event of shipping delays, technical issues, or human error, Mari James Botanicals is not liable for damages related to:

  • Delayed deliveries
  • Order fulfillment errors
  • Lost or stolen packages after delivery
  • Technical issues with checkout, emails, or third-party providers (e.g., Shopify, USPS)

We are happy to help resolve issues to the best of our ability—please reach out to hello@marijamesbotanicals.com for assistance.

Limitation of Liability Summary

To the fullest extent permitted by law, Mari James Botanicals shall not be liable for any damages (including, but not limited to, direct, indirect, incidental, punitive, and consequential damages) that result from the use of, or inability to use, our products, services, or website. 

Questions or Concerns?

If you have any questions about this Limitation of Liability or anything else related to our products at hello@marijamesbotanicals.com